Shipping policy

Shipping costs

Shipping cost has a flat rate of $19.90 in the United States

Shipping methods and delivery times

We ship with different providers, depending on the needs of the customer, we use UPS, USPS, and FedEx for orders placed in the United States. Delivery time may subject to delay cause shipping methods. 

Items are shipped 3-5 business days.

Shipping restrictions

We do not ship to PO. Boxes.

Missing or lost package

I-BEC is not responsible for lost or missing packages. Shipping is insured for $50. Since all order is unique, we may provide support for depending on the situation.

International shipping

DHL provides shipping for international shipping, and times of shipment and delivery may vary based on the shipping provider.

Return and exchange information

Returns for non-functioning and damaged products are accepted. All information for the warranty is in the user manual. If a return occurs, the shipping cost is on buyer expenses. We do not refund the initial shipping cost.

return address: 

 26439 Rancho PKWY S, STE 115, Lake Forest 92630, United States